Terms & Conditions

Welcome to Professional Logo Design. By using our website and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing an order.

1. General Agreement

By purchasing any service from Professional Logo Design, you agree to be bound by these Terms & Conditions, along with our Privacy Policy.

2. Services Offered

We provide creative services including, but not limited to:

  • Logo Design
  • Website Design & Development
  • Branding & Marketing Design
  • Custom Design Solutions

All services are delivered based on the package or custom agreement selected by the client.

3. Revision Policy

We offer revisions according to the selected package.

  • Revisions are free as long as the original concept remains unchanged
  • Revision turnaround time is typically 24–48 hours
  • Major changes or new concepts may be treated as a new order

4. Payment Terms

All payments must be made in advance or as per agreed milestones

  • Work begins only after confirmation of payment
  • Additional services or upgrades may require extra charges

5. Refund Policy

Refunds are subject to our Refund Policy.

  • Refund eligibility depends on the stage of the project
  • No refunds are issued after design approval or final delivery
  • Website projects are non-refundable once deployed

6. Project Delivery

Initial design concepts are typically delivered within 5–7 business days

  • Rush delivery options may be available at an additional cost
  • Final files are delivered via email or client account

Delivery timelines may vary depending on project scope and client responsiveness.

7. Client Responsibilities

The client agrees to:

  • Provide clear and accurate project requirements
  • Give timely feedback and approvals
  • Review updates through the account or email

Delays in communication may impact project timelines.

8. Account & Communication

  • Clients are responsible for monitoring their account and emails
  • We are only responsible for communication through our official channels:
    • support@professionallogodesign.net
    • Official contact numbers listed on our website

We are not responsible for communication through unauthorized sources.

9. Intellectual Property

Ownership and usage rights are governed by our Rights to Use Policy.

  • Clients receive usage rights unless full ownership is purchased
  • Full copyright transfer requires additional payment

10. Quality Assurance

We ensure that all designs are:

  • Created based on your provided brief
  • Original and custom-made
  • Developed after proper research

We offer revisions until satisfaction within the scope of the selected package.

11. Domain & Hosting

  • Domain and hosting may be included in selected website packages
  • Email accounts may be provided depending on hosting with us
  • Third-party hosting may limit certain services

12. Project Inactivity

  • Projects with no activity for 60 days may be marked inactive.
  • Reactivation may require additional charges
  • Resources may be reassigned to other projects

13. Limitation of Liability

Professional Logo Design is not liable for:

  • Losses due to delays caused by client
  • Third-party issues (hosting, domains, etc.)
  • Misuse of delivered designs

14. Unique Design Guarantee

We guarantee that all designs are created from scratch.

In case of similarity with an existing design, we will provide a revision or redesign. However, trademark registration remains the client’s responsibility.

15. Communication Policy

By providing your contact details, you agree to receive:

  • Project updates
  • Service notifications
  • Relevant offers (optional)

You can unsubscribe at any time.

16. Amendments

We reserve the right to update these Terms & Conditions at any time.

Changes will be effective once published on the website.

17. Contact Information

For any questions or concerns, contact us at:

Email: info@professionallogodesign.net

Phone: (925) 236-0476